Loommi

From Loommi

Authenticator recovery

Your card-check page has closed

This page appears after you finish or leave the Stripe card-check step for Loommi account recovery.

This page cannot tell whether the check completed. Loommi Support checks the result directly with Stripe. Completing the card step does not automatically remove an authenticator or restore account access.

What happens next

1. You can close this page.

2. Loommi Support reviews the card check and confirms that it belongs to your recovery case.

3. If recovery is approved, support removes only the authenticator named in your request. Other authenticators stay connected.

4. You sign in again with a new email code and connect a replacement authenticator if you need one.

No purchase

Loommi does not capture a charge for this check. Your bank may briefly show a $0 or small temporary authorization.

Protect your account

Do not send anyone your card details, email code, authenticator code, QR code, or authenticator setup secret. Loommi Support will never ask you for them.

If you did not request account recovery, contact support@loommi.ai immediately.